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on the Web... with Schilly - Let us help you get on the Web!
on the Web... with Schilly - Let us help get you on the Web!

The Terms of Service (TOS) are the rules and regulations that specify guidelines for using our services. Use of our services is subject to these terms. Please read them carefully and ensure that you understand and agree to all parts. Order submission and usage of on the Web... with Schilly's services implies complete agreement with these terms!

Any questions regarding this agreement should be sent to The Provider's sales department prior to signing up for service.

on the Web... with Schilly (hereinafter referred to as "The Provider") provides web hosting to people all around the world. We have the responsibility to protect each client and provide them with the best service possible. The following guidelines were designed to ensure that our services remain of the utmost quality. Please read very carefully before ordering and/or using The Provider's services.

The Provider's Resource Usage Policy is an extension of the Terms of Service containing more specific utilization policies. Please make sure you are in agreement with its points and conditions before signing up for or using The Provider's services. Contact our sales department for any clarifications.

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All services provided by The Provider may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any Canadian Federal, Provincial or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless The Provider from any claims resulting from the use of the service which damages the subscriber or any other party.

Note: Pornography and sex-related merchandising are prohibited on any of The Provider's servers. This includes sites that may infer sexual content, or Link to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to The Provider servers or any other server on the internet. Links to such materials are also prohibited. Contact our sales department for any clarifications.

Examples of non-acceptable content

The Provider will be the sole arbiter as to what constitutes a violation of this provision, and reserves the right to deactivate and remove any site at any time for any reason without refund!

If The Provider's system administration team determines that an account is utilizing an unacceptable amount of system resources, The Provider may temporarily deactivate the account in question. If The Provider's staff deems necessary, an eviction notice may be sent to the customer of an offending account providing them with ten (10) days in which to either upgrade to a dedicated server or locate a new provider. This only occurs in extreme cases; The Provider will do all it can to assist customers prior to this scenario.

The Provider will be the sole arbiter as to what constitutes a violation of this provision. Because of the nature of this provision, each account will be considered and analyzed individually.

Shared accounts may not resell web hosting to other people, if you wish to resell hosting you must use a reseller account. Clients found to be reselling hosting on a non-reseller account will be subject to account suspension or even termination. This will be decided on a case-by-case basis and at the sole discretion of The Provider.

The Provider performs nightly backups of shared and reseller servers; however, these backups are for The Provider's administrative purposes only, and are in NO WAY GUARANTEED! Customers are responsible for maintaining their own backups on their own personal computers. The Provider does not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly (even if the malfunction was due to negligence on The Provider's part). We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty. Always back your site up to your personal computer! We make no guarantees about the availability of backups.

SPAMing, or the sending of unsolicited email, from The Provider's servers or using a return email address that is maintained on The Provider's servers is STRICTLY prohibited. Using SPAM to advertise a site hosted on The Provider's network also constitutes as a violation of this provision. The Provider will be the sole arbiter as to what constitutes a violation of this provision. Sites found to be in violation of our SPAM policies will be immediately deactivated and no refund will be issued.

For anyone intentionally spamming on our systems, we reserve the right to bill them at rate of $90/hour for any cleanup, research, and related work from their illegal activities.

Help us STOP SPAM! Please email our abuse department immediately to report a violation of our SPAM policies.

At The Provider, we always treat our customers with the utmost respect. In return, we expect the same from you. If our staff feels that you are consistently addressing them in a demeaning or rude manner, your account may be suspended and you may be asked to take your business elsewhere. In the event that we terminate service for support abuse, customers will be given ten (10) days notice to find a new host. A pro-rated refund may be issued on a case-by-case basis.

Any attempts to undermine or cause harm to The Provider's servers or customer of The Provider is strictly prohibited.

The Provider will be the sole arbiter as to what constitutes a violation of this provision. Accounts found in violation of this provision will be subject to immediate account deactivation without refund. The Provider will turn all available information about abuse incidents, including customer contact data, over to the proper authorities and press charges.

The Provider has a 15 Day Money Back Guarantee period for the following services:

There are no refunds outside of the 15 Day Money Back Guarantee period. The 15 Day Money Back Guarantee period commences on the initial order date and does not reset at time of service renewal.

Failure to fully comply with these terms is grounds for account suspension and/or deactivation (with or without refund, subject to The Provider's discretion). Any accounts and/or servers contained within The Provider's network must adhere to the above policies.

We reserve the right to remove any account without prior notice. If we deactivate your account for violating policy, you will forfeit your rights to a refund--and none will be given. No refunds for advanced payment. Our normal policy is a warning first, and account deactivation the second offense, but no warning is required. The Provider reserves the right to deactivate and remove any site hosted on our servers that contains any content that it deems in its sole discretion to be unacceptable, undesirable or contraindicated.